Emergency Support

We have all been in this spot . . . it’s 5:00pm and you just spent the entire day working on a presentation or proposal and your screen goes black!  Don’t panic!  With OpenSpark’s OnDemand Support (ODS), you have access to OpenSpark’s full staff of trained professionals to help you recover from your technology emergency and get back up and running.  To access our OnDemand Support, contact us at 888-796-8505, option 5 or e-mail at support@go-openspark.com

Small Business Support

Our OnDemand Support (ODS) is also available for companies with minimal technology support requirements. We realize that many small businesses only require technology support or consultation on an occasional basis and don't need even our basic Managed Services Agreement (MSA).  OpenSpark ODS is the perfect fit (both for your needs and your budget) in these cases.  You will still experience some of the same benefits that come with an MSA (like access to our knowledge base), but there is no contract-term and you pay for services only as you need them.  To enroll in the OnDemand Support program, email us at support@go-openspark.com.  We can create your online profile now so we can get right down to the need at hand when it arises.